Number Translation Services: One-to-One Routing

The effECTive® One-to-One Routing module is a web-based application that enables your customers to set up and configure simple origin-dependent service number routing. Inbound calls can be screened for geographical regions either based upon area codes or the caller's phone number prefix. Incoming calls can be diverted to a fixed destination with two overflow destinations. In addition, your contact center customers have the option to upload and assign their own customized announcements which can be recorded using the web interface.


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One-to-One Routing
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